Privacy Policy
Privacy Policy Patterson Family Smiles Effective Date: 1/1/2025
1. Introduction
At Patterson Family Smiles, we are committed to protecting the privacy and security of our patients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our office, website, or otherwise interact with us.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, email address, date of birth, and other contact details. Your social security number will be required by your dental insurance company for us to request benefits. If you are not filing dental insurance, you do not have to provide your social security number.
- Health Information: Medical and dental history, treatment records, insurance details, and other relevant health data.
- Payment Information: Credit/debit card details, billing address, and insurance payment details.
- Technical Information: IP address, browser type, and other data collected when using our website.
3. How We Use Your Information
We use your information to:
- Provide dental care and treatment services.
- Schedule and confirm appointments.
- Process payments and insurance claims.
- Communicate important information related to your care.
- Comply with legal and regulatory requirements.
- Improve our services and website.
4. Information Sharing and Disclosure
We do not sell or rent your personal information. We may share your information:
- With healthcare providers and insurance companies for treatment and payment purposes.
- With third-party service providers that assist in administrative operations (e.g., billing, scheduling).
- When required by law, such as in response to a court order or subpoena.
- With your consent or at your direction.
- We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.
- We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages
- All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Security:
We implement appropriate security measures to protect your personal and health information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access, update, or correct your personal information.
- Request a copy of your dental records.
- Request restrictions on certain uses of your information.
- Withdraw consent for marketing communications.
7. Retention of Information
We retain your personal and health information as required by law and for as long as necessary to provide services to you.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Patterson Family Smiles
436 Warwoman Rd
Clayton, GA 30525
706.782.5414